Portfolio · 2026
Curious by Nature. Analytical by Experience. Driven by Growth.
I'm Courtney, and I've always believed there's value in both growth and gratitude. I enjoy challenging myself to do things I once thought were outside of my reach, both personally and professionally. I'm naturally curious, analytical in the way I think, and energized by understanding complex problems, identifying opportunities for improvement, and creating meaningful outcomes. I'm driven by meaningful work, continuous learning, strong relationships, and opportunities to contribute, support others, and create positive impact through collaboration and thoughtful leadership.
5+
Years in insurance
2
Carriers, 3 roles
ARM · CPCU
In progress
Mission
Growing with intention.
Focus areas
Where claims experience meets product, underwriting, and risk.
Insurance Product
Coverage analysis, endorsement review, and product structure thinking informed by real claim outcomes.
Underwriting Adjacent
Exposure identification, risk evaluation, and policy interpretation across personal and commercial lines.
Risk Strategy
Trend identification, fraud indicators, and operational risk factors that move loss ratios.
Operations
Workflow efficiency, cross functional collaboration, and process improvement in fast paced environments.
A note
I believe great insurance products are built when the people who see how policies actually behave get a seat at the table where products are designed.
That's the bridge I'm building — translating the operational reality of claims into clearer products, sharper underwriting signals, and better customer experiences.
See the experience